[Resolved] IFB Industries — service is very worst

SaiKisho

from Jamnagar, Gujarat

Address:

560048

Hi,
I am sai and my complaint number is [protected] (25th oct).
I have given a complaint for ifb washing machine on.
Service guy checked and said it costs 5500 rs. Washing machine is 4 years old.

Then he asked me to raise a new complaint for replace pcb board on my senorita 6kg washing machine.. I raised for same on 25th oct

Till now nobody is attended for replacing. Everyday for me, this is one job that, give a call to customer care and they will say we are escalating.
I dont knwo how many times you will escalate. My washing machine is not yet attempted to fix.

I dont know whats happening. Its very pathetic service.
I will not recommend this company to any one.

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Dec 8, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Nov 06, 2017

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES