[Resolved]  IFB Industries — ticket no.[protected] dated 27/28/04/2018

Address:700127
Website:[email protected]

I lodged a complaint for servicing my out of order elina dx 505 kgfront load washing machine on 27/04/2018 my complaint is not yet resolved although 7 day's elapsed and your technician came on 30/04/2018. He told me that the motor is to be replaced but till date my machine is not serviced. I think your customer service is of very bad quality. You have charged 590 as inspection charges
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Jun 10, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
May 09, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We apologize for the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

In my opinion your service is of very worst .
Customer service is of very bad quality.
I have IFB VX 6 KG washing machine. Getting P 10 error code in display and beeping continously. Please let me know is this due to power issue or need to reset.
IFB Industries Customer Care's response, May 10, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, May 11, 2018
Verified Support
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
IFB Industries Customer Care's response, May 11, 2018
Verified Support
Dear Sir/Madam,

As discussed please observe the machine. Do write us back on [email protected] incase any further assistance.

Regards
IFB Appliances

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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