[Resolved] IFB Industries — unable to get spare parts.

Sebb

Address:

Palakkad, Kerala, 678703

Hello,

I've a 2005 model elite 5 kg machine which has complaint with the door. It automatically opens while working and the soapy water comes out. Due to this reason we're unable to use.

I have the complaint/ticket opened with ifb customer service back in october. As per the local authorised tech, the faulty spare is not available still which is weird.

Kindly consider this as soon as possible.

Thanks,
Seby.

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Dec 7, 2017

Complaint marked as Resolved

Technician attended the very next day and replaced the faulty part. A big thanks!!

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Dec 08, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

Dec 08, 2017

Updated by Sebb Hello IFB team,

Yes, yesterday itself.. and I have marked it resolved.

Once again thank you for your prompt help.

Best,
Seby.