[Resolved] IFB Industries — unable to get spare parts.

 
1 Review
 Sebb on Dec 6, 2017
Hello,

I've a 2005 model elite 5 kg machine which has complaint with the door. It automatically opens while working and the soapy water comes out. Due to this reason we're unable to use.

I have the complaint/ticket opened with ifb customer service back in october. As per the local authorised tech, the faulty spare is not available still which is weird.

Kindly consider this as soon as possible.

Thanks,
Seby.
Complaint marked as Resolved Dec 7, 2017
Technician attended the very next day and replaced the faulty part. A big thanks!!

Complaint Status


[Dec 06, 2017] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response, Dec 06, 2017
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Dec 08, 2017
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Updated by Sebb, Dec 08, 2017
Hello IFB team,

Yes, yesterday itself.. and I have marked it resolved.

Once again thank you for your prompt help.

Best,
Seby.
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    IFB Industries - unable to get spare parts.