[Resolved] IFB Industries — unable to work front door washing machine | |||||
Front door washing machine bought from nadiyad sanket sale india 10 months ago by me aka paresh patel, at - alarsa, ta - borsad. Di - anand state - gujarat 10 months ago and machine is not in working condition. I did complaint more than 7-8 times. The drum of it unable to complete one round. Every time person came from service and they perform half checking and left our home. I hardly used more than 10 times this machine. No one able to answer our complaint and also their answers are not justifiable. All my money wasted after it. Also they refused to replace by saying high voltage issue even though there is mcb and stabilizers installed worth of 5500 and yes they said there is air issues etc etc. Every time they have new story. Kindly refund our money or exchange the piece. Was this information helpful? | |||||
Jan 17, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Dec 07, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Dec 07, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call on [protected] but unable to reach. This is to informed that our service engineer has found voltage fluctuation at you place and due to this you are getting problem in your washing machine. As recommended by our technician, we request you to change your current stabilizer to suit the voltage conditions at your place. Regards, IFB Appliances Verified Support Dec 10, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Apologies for the trouble. We'll surely have this checked and will be calling you to sort this out at the earliest. Regards, IFB Appliances Verified Support Dec 10, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |||||
Add a Comment | |||||
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
Post your Comment