[Resolved] IFB Industries — unethical response.

satish-reddy

from Guntur, Andhra Pradesh

Address:

530016

Recently i got a complaint of my washing machine ie elena steam of door lock system, ive registered a complaint through toll free no and technician visited and without opening anything he estimated value of 5, 500 saying door lock has to be changed and panel board also costing around 4, 600 and im very sorry to say ive repaired it for 600 from local tecnician. How can we believe in future of ifb for its un ethical service.
Complaint no: [protected].
Date: 21/08/2018

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Oct 3, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 31, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Apologies for the trouble. As discussed, please write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB Appliances