[Resolved] IFB Industries — unhappy with service center

Gayathri S26

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560079

Hi,

Bought a new Microwave oven one week back. The executive came for the demo after 1 week. After coming he said, the machine should be fixed for AH port but we did not hv one. He orally went through the options available in the microwave. He was not very sure of all the features and asked me to check in youtube. He said he will get the AH adapert and give the demo but never turned up. After repeated calls also he is not coming. Very unhappy with the service. Hope you will take action on this and send the executive ASAP

Address: Office No. 1376, 2nd Cross, Prashanth Nagar, Bangalore - 560079
Landmark: NEAR Housing Bord

Email: gayathri.[protected]@gmail.com

Please contact me over above email address if you need anymore information

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Aug 12, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jul 12, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

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Comments

rajnishifb

from Muzaffarpur, Bihar

Though my appliance is in warranty period, no body has visited for servicing of my washing machine for last 7-8 months despite an appointment being taken from your side . Now, there is an issue in the machine and needs immediate servicing .