[Resolved]  IFB Industries — very poor after sales service by ifb washing machine company

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have a ifb front load senetor aqua 8kg model with me past 2 years in noida u. P
The machine is under warranty. I had made a complaint about this machine of a rattling sound during spinning. I raised a complaint on 24/1/19 by writing a mail in their customer care mail id and the complaint number was [protected].
Till date the complaint of my washing machine is not solved and i only get inconvenience caused to you is regretted message from their side.
I have made more than seven complaints i past one month and the issue still remains unsolved.
The last complaint number generated is [protected] on 13/2/19. The service centre people close the complaint without attending to it and taking customers consent.
This is the worst service given by any consumer products manufacturing company. I hope some of their seniors reads my complaints and look into the matter asap, and replace the faulty machine.
Mohit kapur.