[Resolved] IFB Industries — washing machine 7 kg front load

Ravsehaj Singh Puri

from Ludhiana, Punjab

Address:

Chandigarh, Chandigarh, 160036

I’m trying to contact IFB customer care service to know how to clean my filter as i followed the operation manual but its not opening so i wanted to know the right steps on how to open the filter but they are again and again saying me to lodge a complaint and get myself a technician visit which will charge me for nothing.
So disappointed by the service that i big company like IFB is not dealing with its customers properly.

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Oct 2, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Aug 20, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed, we are closing the complaint. Do write us back on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES