IFB Industries — Washing Machine accessories and detergent

Address:

Rajahmundry

Happened in May 2020. IFB service person arrived after complaining about 'Conn' Error. He did not identify the cause for this error, just ran the machine and told to check with some clothes. The 'Conn' error did not appear again but there was water leakage from the bottom of the machine, so raised complaint again. Now the service person came. He took some pictures of the washing machine, asked which detergent we are using (which is not IFB's detergent by the way) and told us that since we are not using IFB detergent and stand they cannot service the machine. I could not understand that what kind of cheap tactics are these?

I called IFB multiple times regarding the same issue and no body at IFB responded on the cheap tactics used by IFB service person. All they could say was IFB detergent and stand are recommended, but there is no such thing that only IFB detergent or stand are to be used to provide service.

Registered Number with IFB [protected]