[Resolved]  IFB Industries — washing machine and dishwasher

Address:751020
Website:It is about our business

Dear Sir/Ma'am, We are the owners of a Front Loading Washing Machine of Model NUMBER SX 6 OF 2008 vintage . We paid an amount for the AMC of the same for two years as per the receipt for the same (Picture Attached ) . Now since last twenty days the machine is making loud noises and despite out having repeatedly contacted the local IFB repair people and the toll free number no action has been taken . causing us avoidable discomfort .
In addition we made the mistake of buying your Dish Washer from IFB for which we are dependent on IFB Company to supply us with detergent, salt and some liquid additive which has also not been supplied for last one month despite repeated request to IFB local agancy and IFB Technician responsible for the same byt the name of Somya .Our address is HIG 16 BDA Duplex Housing colony Pokhariput Bhubaneswar Odisha .751020
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Sep 10, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 10, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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