[Resolved] IFB Industries — washing machine complaint not attended despite frequent requests

Athira Madhusudanan

from Coimbatore, Tamil Nadu

Address:

683513

I had booked ifb washing machine complaint ticket no [protected] on 23/8/18. Despite repeated calls to ifb toll free no nobody has turned up to check the complaint. Warranty period hasn't expired yet.. Washing machine has been lying idle due to delay from service center. Address - geetha nivas, padamadom road, peruvarum, n. Paravoor, ernakulam-683513. Ph no:[protected]/[protected]

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Oct 8, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Sep 07, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance.

Regards,
IFB APPLIANCES