IFB Industries — washing machine delivery not completed timely

[email protected]

from Ahmedabad, Gujarat

Address:

Mehsana, Gujarat

Dear sir I have selected washing machine model no. TL. SDG 7.0KG Aqua
From Riya Electronics from Mahesana district Gujarat...
I have give the down payment on date 10Dec 2017 Rs 7620.00 by cheque
and Rs. 1809.00 to HDB for EMI by cheque..but Riya Electronic not able to deliver the washing machine since 10Dec2017,
Riya Electronics said to me on 10 Dec2017 stock is available but Riya Electronics send me demo pcs and this pcs was defeated and I returned to on same time to Riya electronics
Now
Riya Electronics said to me the washing machine TL. SDG are out of stock ..
If this is out of stock then why amount debit from my account...

So request to you please clear this issue
I need your help...

I sending you a attachment...
1. Bill of Riya electronics
2. HDB loan Copy

+3 photos

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akilljegan a

from Coimbatore, Tamil Nadu

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IFB Industries Customer Care's response, Dec 14, 2017

Verified Support

Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

IFB Industries Customer Care's response, Dec 16, 2017

Verified Support

Dear sir,

As discussed with you by our branch, we will be closing your issue, kindly be in touch with branch for further assistance.

Regards,
IFB APPLIANCES