[Resolved] IFB Industries — washing machine digital 7kg front loading.

Devendra Chitturi

from Hyderabad, Telangana

Address:	500073
Website:	Indian consumer complaints forum

My washing machine front loading digital 7 kg capacity door lock failed which was restricting the programme to continue the operation. Complaint lodged to the hyderabad service centre (I s techno services) about 5 days back. Finally technician arrived replaced the door lock and charged rs 3200 towards the cost. When i contacted your service and sales manager spares he said its cost is ₹2500+ service charge. When i checked the spare cost in the system it shows only ₹ 650. Will there be so much difference between the system and your service centre. Please let me know the actual cost and take the necessary action against your service centre.

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Jan 19, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Dec 19, 2017

IFB Industries Customer Care's response Dear Sir/Madam,

As discussed with you on [protected] we will be closing your issue. Kindly let us know in case you need any assistance..Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

Regards,
IFB Appliances