[Resolved]  IFB Industries — washing machine (drum problem)

Address:

Chandigarh, Punjab, 160036

I have lodged washing machine paid complaint to service centre (Sco 2423, sector 23-c chandigarh phone number [protected]) on 11/08/2018. The engineer came of[protected] and checked the machine and said the machine is ok. He charged rs 350 and didn't gave any receipt. He again visited on[protected] and the drum problem was again shown to him. He adjusted the balance and said that shockers and gears require replacement after some time. The machine will work ok for the time being. The next day when the machine was put on full cycle, it stopped in between after showing error message. The same was reported to engineer and also to service centre. After this the engineer had not visited till date[protected] to check the problem.
The service centere is not giving any receipt of the cash given to engineer not taking any customer feedback after the complaint.
The company should be asked to resolve the problem immediately and issue the receipts for the cash taken.

Surinder singh
3363 sector 40-d
Chandigarh