[Resolved]  IFB Industries — washing machine eleena steam

Address:632401

I have bought IFB washing machine and and disappointed with the service they provide.
They are totally irresponsible people. Every time i call customer care service, they say they will escalate the matter, but obviously nothing happens. fed up of calling customer care service. i have booked 1st complaint on feb 8th . till now the problem hasnt been sorted. the technician who comes also is so inefficient, he cant identify the problem.such a worst experience with IFB. very interesting to realise such a big company maintains poor services for customers. you must know that customers are not fools.
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Apr 26, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We apologies for the inconvinience caused. Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Mar 26, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

I am in possession of IFB EXECUTIVE PLUS 5.5KGS WASHING MACHINE since year 2003. Recently I got heater replaced and at the same time i ordered for replacement of TOP. I request to intimate the availability of TOP pl.
IFB Industries Customer Care's response, Mar 22, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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