[Resolved]  IFB Industries — washing machine (eva aqua sx 6.0 kg 800rpm)

I had filed a complaint with the customer care on 16th of august regarding the power supply problem in my washing machine, which is still in warranty period. I was given a customer id[protected] and a representative came to my house and took away the control panel saying that it will be replaced within a week. However till now it has not yet been done. When contacted, they say that the part has not yet arrived. Please suggest me where shall i go to get my problem resolved.
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Oct 31, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Sep 19, 2017
IFB Industries Customer Care's response
Dear Sir,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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