[Resolved]  IFB Industries — washing machine faulty

Address:

560094

My name is s. Ghosh and my mobile number is [protected] and am from bangalore.

I have been having problems with my washing machine for over 5days now, but the problem is not rectified. I believe your service is thru a franchisee by the name of rp services. I have called your call center multiple times and they claim to have set my case to high priority, but nothing has happened. Despite few visits from your service engineer, problem is not rectified.

Your call center points to numbers of the service center that do not work. I have an amc, but am very disappointed with the service as the engineers don't come as per time commitment and also don't always pick up phone.

This is very frustrating as we have kids at home and without a working washing machine for 5 days, things are very difficult.