[Resolved]  IFB Industries — washing machine installation and demonstration service not provided

Address:712410

I bought a washing machine from fbi website and they delivered the machine on 05/09/2018. Next day on 06/09/2011 i booked ticket for intslation and demonstrations through customer care. Ticket no. Is [protected]. They assured that demonstration and instalation service provided within 24 hour. But no technician come for the service after 3 days. Worst customer servie.
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Sep 11, 2018
Complaint marked as Resolved 
Technician came on 10/09/2018 at 6.30 pm, installed the machine and demonstrat.
IFB Industries customer support has been notified about the posted complaint.
Sep 09, 2018
Updated by Saikatk
The problem does not. Solve yet
Verified Support
Sep 10, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Sep 11, 2018
Updated by Saikatk
Complaint resolved
Verified Support
Sep 11, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Pcb not available at ur end from last 10 days
IFB Industries Customer Care's response, Sep 27, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
I am using 23cs3 micro wave. Suddenly when I turn it on it is giving electric shocks.
Raised complaints several times but no response from ifb's end.
Can someone attend it ASAP as it's a risk for my family

Thanks & Regards
Pintu
IFB Industries Customer Care's response, Sep 27, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Sir, washing machine is not working plz visit my place and solve this problem. its my kindly request solve it as soonas possible. thank u
IFB Industries Customer Care's response, Sep 27, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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