IFB Industries — washing machine is under amc but spare parts not available with the company

Rajesh2190

from Ambur, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600053
Website:	www.ifbindustries.com

Sir my washing machine is under AMC with IFB from 22/02/2017 to 22/01/2019 in the period of AMC this is the first complete I made regarding heavy vibration while spinning. My complete reference number is [protected] which is made on 27/08/2018 when they checked they told this spare parts are not in manufacturing for this unit. If there are no spares means why do they provide AMC for this unit. I demand a full refund of my AMC amount from IFB industries Ltd.

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IFB Industries customer support has been notified about the posted complaint.

Aug 31, 2018

Updated by Rajesh2190 Regarding this issue I spoke to Executive officer named SIVA KUMAR he was telling we will refund only for the balance months amount and held the call which is not the good manner to deal with customer. Since I took AMC I haven't given any complaint for the washing machine this was my first complain to which they respond no spare. So this AMC is kind of scam provided by the company so I demand either full refund or replace the spare parts.