[Resolved]  IFB Industries — washing machine maintenance

I regret for purchasing ifb product. It is costing me 4k every year in the name of spare part replacement. Whenever the service engineer visits, he make sure to change some spare part quoting it to be faulty and says that does not cover under warranty. If i continue spending 4k every 6 months, i rather buy a new machine every year. So proper response from the ifb customer service
Was this information helpful?
No (0)
Yes (0)
May 10, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Apr 09, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

We tried to call on provided number but unable to reach. Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES
Nov 23, 2019
Updated by Imtiyas
Yes it is resolved. Should I complaint here every time for faster resolution
Complaint comments 

Comments

Washing Machine Top-Load Fully Automatic (Model No-- IFB AW7201RB 7.2 kg ) is tearing & tarnishing clothes, making small-small holes in almost all types of clothes.

In this regard, I have raised complaint on IFB Customer care several times from last 4, 5 months but no one from service center is turning up to attend this complaint.
IFB Industries Customer Care's response, Apr 11, 2019
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6867
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information