[Resolved]  IFB Industries — washing machine model senorita vx 6kg

Address:Nashik, Maharashtra, 422006

1) ticket 12925780 : 10.05.2014, 2) ticket 13006508 : 23.05.2014, 3) ticket 16460520 : 19.01.2015, 4) ticket 15488760 : 07.05.2015, 5) ticket 16356257 : 05.09.2015, 6) ticket [protected] :23.09.2017 7) ticket [protected] : 23.12.2017.

I have faced this much of complaints for the washing machine senorita vx 6kg.. During warranty period service engineer was not visited for the servicing. Problem faced for the spares which are working main parts as drum bearing, drum broken, panel board corrupt etc. My request to ifb has to visit & find out the root cause of frequent breakdowns. It will help to utilize the machine without breakdown & unnecessary failure of the main components.
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Feb 8, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We apologies for the delay in our response. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Jan 04, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Dear sir,
The Error was dPEr. It was normal 40 degrees initially. Later I noticed that any mode, even Drain mode, stopped with dPEr. My ifb washing machine model is Executive+ and it was bought three years before. I am getting this problem often .

Please help us out.

Regards,
Arunaraja. R
IFB Industries Customer Care's response, Jan 4, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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