[Resolved] IFB Industries — washing machine parts change... | |||
My self poulomee ghosh from kolkata. West bengal I have laudge a complain on 3rd jan regarding my washing machine.. Lots of smoke was coming out.. After 2dsys one tecnician visit nd said that 2parts need to be changed. Till then no comunication fron your side.. That when its going to be changed. I called your toll free no for atleast 20 times to get a feed back but every time thfh r saying give 1day.. We will do d need full.. Notjing happend... Ifb customer service is pathetic Nobody should purchase this company product where there is no after sale service. My ticket no... Dear customer, your ticket no. Is [protected]. Ifb representative will visit shortly. For assistance please call[protected]/ [protected]. Was this information helpful? | |||
Feb 16, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 10, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jan 10, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We regret for delay in service. Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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the washing machine front panel and the door of oven needs replacement.
despite repeated complaints no spare parts are coming. please help as i do not want to stop being an IFB customer.
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.
Regards,
IFB APPLIANCES