[Resolved]  IFB Industries — washing machine pcb board not replaced from the past 25 days

Address:

Goalpara, Assam, 400071

I trushal jain with registered mobile no [protected] had launched a complaint with ifb regarding my top load washing machine almost a month ago. The techniciam visited the next day identified the problem but the part replacement is still pending. If i am getting such a pathetic service under warranty circumstances i cannot expect your company would provide satisfactory service after warranty is elapsed. The service centre which the work is assigned to blames your company as you are not providing with the required part and your assigned employees who are above the service centre are not ready to pick up my calls and ignoring them. If your company cannot provide me with the machine's part atleast have the sense to replace the machine for a customer. Atleast a company should know and have a sense that a washing machine is a daily essential for many people, if your company does not know how to give good services i will provide you with locks to shut down your company as soon as possible.