[Resolved] IFB Industries — washing machine problem not attended covered under amc

chhavindra

from Tezpur, Assam

Address:

Karimnagar, Andhra Pradesh, 505215

Dear sir,

I have logged a complain regarding abnormal sound of washing machine to customer care (Machine covered under amc), (Ticket number [protected]/23.10.18) on this one of your representative has visited and inspected the machine and left after saying some spare part required. After 1 week after seeing no response, i have made several phone call to service center and your customer care number but till date only assurance is given but my problem is still not attended by any one. Latest ticket number generated for complain is [protected].

Kindly do the need full to attended the problem as earliest possible.

Make model : ifb senorita washing machine front loaded.

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Nov 21, 2018

Complaint marked as Resolved

Problem attended by replacing faulty part ..

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 19, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Nov 21, 2018

Updated by chhavindra Today on 21.11.18, IFB personel attended the problem, and made available my washing machine ..Thanks for your support..

Verified Support

Nov 21, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES