[Resolved] IFB Industries — washing machine problem ticket no: [protected] | |
I would like to file a complaint on very poor troubleshooting team from IFB. I had registered a complaint 10 days ago for the machine showing DP ERR. The complaint is yet to be resolved. The technicians are unable to identify the error problem correctly. They have changed the Drain pump, PCB, but still the problem is not resolved. There is no proper solution from the Customer Care too. The entire Support team seem to be inefficient. This is quiet irritating. I hope, it is time for IFB to wind up their products and vacate the country. I am escalating the problem thinking at least it would be resolved. Was this information helpful? | |
Nov 12, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 28, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 04, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call on the provided number but unable to reach. Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance. Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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