[Resolved] IFB Industries — Washing machine repair cost

yachna chauhan

from Chennai, Tamil Nadu

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	IFB

I have purchased IFB washing machine in 2008 senorita DX model (fully automatic), after completion of warranty machine started creating problem. we have already spent money same of its cost. Every month it creates problem . at last we purchased AMC of 2 years now every time whenever engineer come he just told to replace the part which not covered under AMC along with operational part. If you are asking us to pay the charges then what is the need of taking AMC. Its just really pathetic and unexpected.
I just want to get the washing machine repair on your cost now beacause i dont want pay pay any charges this time, Im fedup now.
Yachna Chauhan
[protected]

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Mar 12, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

IFB Industries Customer Care's response Dear Yachna

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Feb 09, 2017

IFB Industries Customer Care's response Dear Yachna

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue

IFB Team