[Resolved]  IFB Industries — washing machine repair not resolved

I bought a washing machine on 13/4/2013 After completion of it's warranty period it's door lock was replaced .Within no time there was a loud noise and heavy jerking in the machine while it was working.Again I registered a complaint in the customer care n they came n replaced the drum.For that itself I have to contact the service centre many times.The next time when I used the machine the same problem continues.Being a bank employee it's very difficult for me to contact the service centre during working hours.i informed the service centre that the machine's issue is not yet solved.so it's about one month I couldn't use the machine.i have already paid the amount to replace the drum and still it's not working.