[Resolved]  IFB Industries — washing machine repair support

Address:Bangalore, Karnataka

Hi,

My registered phone number [protected] in name of vishnu k j, bangalore.

Registered a complaint regarding washing machine servicing issue since 9th august.

Following are the ticket number

1. [protected] 9th august
2.[protected] 13th august
3. [protected] 16th august
4. [protected] 21st august

After all above complaint details, 2 technician came to attend this issue and went back by saying will come back with required instruments to clear the same. But none of them turned up and not even picking the phone calls.

We really need a help to solve this issue from ifb as we are under warranty.

And not expecting similar way approach to a customer by poor service.

If no action is done shortly with regards of this issue we have to move legally for the penality.

Regards,
Vishnu
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Sep 27, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

We are forced to say to others not to buy IFB products due too your poor service.

Marketing on brand is not only important with 4 year Warranty, giving service also very important.

Any seniors who is getting Salary from IFB should attend this issue very important.

Plz don't spoil the name IFB in India
IFB Industries Customer Care's response, Aug 24, 2018
Verified Support
Dear sir/Madam,

We tried to call on 8073166586 but unable to reach. Hope your issue has been resolved. Do write to us back on [email protected] if you require any further assistance.

Regards,
IFB APPLIANCES

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