[Resolved]  IFB Industries — Washing machine repeated malfunction

Address:

New Delhi, Delhi, 110019

We had purchased purchased a executive vx 8kg 1000rpm serial no[protected] from next store in delhi on 27/2/2013. After an year of buying the diplay panel started blinking and an ifb executive said this is due voltage fluctuations. Hence we got the stabiliser installed by him and he fitted another display panel.in 2016 again the same problem and again the disply panel was changed by ifb executive. Just 2 days back my machine stopped working and the panel says"door". An ifb executive checked and said the display panel and the door lock both needs to be changed which would cost panel - rs 9500 and door lock rs 1500. I really dont understand why the display panel gets repeatedly faulty. I didnt expect this from a reputed brand like ifb.in 4 years time the the diaplay panel malfunctioned thrice. This really makes me think whether this is an "defective piece". Moreover the executive tells us on petsonal level he can do it for a lesser amount. How do i trust him? A big question mark on ifb. I hope someone looks into the matter.