[Resolved]  IFB Industries — washing machine senator

Address:Mumbai City, Maharashtra, 400005

The complaint regarding the washing machine has been done more six months before. Being in the armed forces i have been out and have been deployed outside my home port. The company automatically closed the previous complaints and never even took a feed back for the same. The new complaint which was registered was on 4 dec [protected] (Ticket number), and the same complaint was registered and the closing of earlier defect was also brought out during the conversation. I had clearly told them the problem as told to me by their representative (Technician) and had asked them to equip the technician when coming to resolve the issue. However no step were taken and the things were taken for granted
Regards
Lt cdr ankit kumar singh
Indian navy
[protected]
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Jan 21, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Purchased Senorita DX Washing Machine in 2009. AMC renewed in June 2017. Complaint for repairs registered on November 14th. Inspire of daily calls repairs not carried till now. Washing machine completely stopped and not operational from 14th November
.
IFB Industries Customer Care's response, Dec 18, 2017
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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