[Resolved] IFB Industries — washing machine senorita stopped working but now need to pay heavily | |||
My machine was working fine past 4 years till warrenty, but after 4 yrs and 8 months the machine stopped working. When i called for service, i was told that i have to replace the main digital board, valve and shocks. Which has been charged around rs. 10000. I am surprised is that spares or electronics that much costly. I think ifb is exploiting his customers.? I have been using the ifb past 25 years and this is the 3rd machine. But this is the first time the i am finding the product is bad and stopped working in 4 year with high repairing cost. Apart from this i have been pushed for amc for the cost of 3500. I am sure as a loyal customer of ifb, i will hence forth not recommend further to anyone. Ifb is simply looting. Was this information helpful? | |||
Mar 8, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 23, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jan 29, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Still for safer side i have gone for AMC this time. But still saying this, i would still tell that the IFB product has become inferior and this IFB has become opex costly.