[Resolved]  IFB Industries — washing machine senorita sx aqua

Address:

Solan, Himachal Pradesh, 173212

I have purchased one ifb senorita sx aqua washing machine from ifb point m/s kuldeep mandi hp in 2015. Immediately after 2 months machine started giving trouble. I lodged complaint with the dealer. He checked it and made minor adjustment but there was not much improvement. After that the washing machine is continuously giving some or the other problem. Company can check the record and see the number of complaints lodged and the parts replaced. Almost whole of the machine has been opened and assembled may times. I have been repeatedely telling the service engineer to replace this defective machine but everytime they come and replace one or the other part. Now again one compalint is pending and i was told by the engineer that now drum and 2-3 more parts are to be replaced. I am highly dissatisfied with this third rated product of the company having some manufacturing defect or with most of the defective parts. This is worst than a second hand assembled machine. So, i request that in stead of replacing major parts kindly replace my machine and provide me a new machine in proper working condition, otherwise i will be compelled to approach consumer redressal forum for redressal of my grievance. Sanjali kathuria d/o harsh vardhan kathuria registered mobile number [protected]