[Resolved]  IFB Industries — Washing Machine- Senorita WXS 6.5 KG

Dear Sir/madam,
I am a an IFB customer for last 15 years and have been very happy with machine and services too. But now I am very sorry to say that I am deeply disappointed n frustrated with Hyderabad customer care and services of IFB as in last 15 days twice we registered our complaint (asked by your people only to do for their misunderstanding of the model) and it has not been rectified till now. Now i have lost hope also as we give them a call everyday and they give a date n time too but don't come. I was told within 72 hrs it will get resolved. Never expected this kind of treatment from a reputed company. Our machine is in warranty so since authorized we are waiting...I don't know whether this complaint will be of any use, still trying to bring to the notice of head of the department. Kindly oblige. Thank you
R N Mani(a house wife)