[Resolved]  IFB Industries — washing machine serena aqua under warranty

Address:400071

I have bought IFB Serena Aqua washing machine on 14aug 2017 in delhi,
i have been shifted to mumbai and my machine is still under warranty but whenever i am calling for service for checking some fault since last 4 months
i am getting no response from service provider. customer care just says that ifb technician will come next day, but no body comes and i am continuosly complaining for last 4 months and nobody is responding.

Though IFB is a reputed company but never expected such kind of service from them
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Oct 31, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Bought microwave oven 20BC4 on 10.08.2018 @trichy ifb point.demo not given yet..kindly rectify...
IFB Industries Customer Care's response, Sep 28, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
Washing maschin stop and shows error while running
IFB Industries Customer Care's response, Sep 28, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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    +91 33 3048 9299
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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