[Resolved] IFB Industries — washing machine serena vx 7 kg 800 rpm | |||
We have been using ifb washing machine for the last 4.5 years. Recently we have changed the drum. Since the drum replacement the machine is not spinning well so that the clothes are not getting dry and water still remained in the machine. It has been 4 months since we noticed this problem. The mechanic (From tmr systems told that spare part is not available to repair the machine). Now the new drum also makes sound. Meanwhile i contacted the service man almost 10 times. Is this the way of ifb service. The poorest service i have ever seen in my life. Please find an immediate solution to this problem. My details are attached herewith Arun c Ph: [protected] Address: Radha bhavan Perumon p o Perinad, kollam Kerala-691601 Was this information helpful? | |||
Jun 2, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 02, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologize for the inconvenience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 02, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call on [protected] but unable to reach. Please provide your alternate number so that we can assist you. Also you can write a mail on [protected]@ifbglobal.com for further assistance. Regards IFB Appliances | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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