[Resolved] IFB Industries — washing machine servicing

 
2 Reviews
 m10abhik on Dec 31, 2017
This is jagannath mallick (Mobile-[protected]).

I made a complaint through phone call on the following number:[protected].

I received ticket number on 6th december through sms.
It was mentioned in the sms that ifb service technician will contact shortly.

But till now, they have not contacted.
They are very unprofessional whenever it is a time to resolve a complaint.

My ticket number is [protected].
Complaint marked as Resolved Feb 7, 2018

Complaint Status


[Jan 01, 2018] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response, Jan 02, 2018
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Jan 04, 2018
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Recently purchased IFB SENORITA AQUA. it is vibrating in normal washing. I cannot explain in spin. You can imagine how it would be in spin mode. Technician said it is normal. How it would be normal. Please suggest me. We purchased 2 months ago.

Please help me to solve
IFB Industries Customer Care's response, Jan 3, 2018
Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    Customer satisfaction rating
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    IFB Industries - washing machine servicing