[Resolved] IFB Industries — washing machine servicing

m10abhik

from Nanpara, Uttar Pradesh

Address:

Paschim Medinipur, West Bengal, 721212

This is jagannath mallick (Mobile-[protected]).

I made a complaint through phone call on the following number:[protected].

I received ticket number on 6th december through sms.
It was mentioned in the sms that ifb service technician will contact shortly.

But till now, they have not contacted.
They are very unprofessional whenever it is a time to resolve a complaint.

My ticket number is [protected].

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Feb 7, 2018

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Jan 04, 2018

IFB Industries Customer Care's response Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES

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Comments

Sujatha Kankatala

from Hyderabad, Telangana

Recently purchased IFB SENORITA AQUA. it is vibrating in normal washing. I cannot explain in spin. You can imagine how it would be in spin mode. Technician said it is normal. How it would be normal. Please suggest me. We purchased 2 months ago.

Please help me to solve

IFB Industries Customer Care's response, Jan 3, 2018

Verified Support

Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES