[Resolved]  IFB Industries — Washing Machine showing dPEr

My IFB Washing machine is showing a dPEr error as well. I selected prewash and delicate mode. Worked fine until prewash was finished. Delicate mode not starting. I might have overloaded the washing machine, but I was about this amount of load on a regular basis, and never had a problem before. I have recently cleaned out the entire washing machine from top to bottom. It is also developing some mold in the rubber sleeve. How do I get rid of that?
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Mar 25, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2017
IFB Industries Customer Care's response
Dear Archanaditya

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

My washing machine not working. I have lodged a complain against the same 31.01.2017 vide complain no: 19112286. Till now no one attain the same . As a customer, I am totally disagreed with fact, which also against customer satisfaction.

pl. take an immediate action to resolve the issue.

Regards,
Sumita Talukdar.
Reg Mobile No: [protected]
IFB Industries Customer Care's response, Feb 22, 2017
Verified Support
Dear  Sir/Madam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
IFB Industries Customer Care's response, Feb 24, 2017
Verified Support
Dear Sumita,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Alternatively you can also write to us at [email protected] along with your contact details and we will help resolve your issue

IFB Team

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