[Resolved] IFB Industries — washing machine - tl

[Resolved] IFB Industries — washing machine - tl - rcsg 6.5kg aqua

A Athul3 from Noida, Uttar Pradesh

Dear sir, I brought my ifb tl - rcsg 6.5kg aqua on 09/08/2018 from that date onwards till now its just 1 year and 4 months, within this short period the whole wiring was changed, the water pump was changed and now the technicians are saying to change the board also. This indicates the very low quality of ifb products. Till now the machine is under repair the first complaint was raised on 08th october 2019 today is 15th of november.!! This clearly indicates how you are treating your customers. Really hard to say that you are just mocking us by providing the low quality product and your service was insane. I trust your company mail that's why am mailing you right now. Please resolve the issue as soon as possible. +3 photos Was this information helpful? No (0) Yes (0)
Dec 20, 2019 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 18, 2019 IFB Industries Customer Care's response Dear Sir/Madam, We are so sorry for your unpleasant experience. We will connect with you shortly. Thank you for your patience. Regards, IFB APPLIANCES Verified Support Nov 19, 2019 IFB Industries Customer Care's response Dear Sir/Madam, As discussed, kindly observe the machine and write us back on [protected]@ifbglobal.com incase any further assistance and we would be glad to assist. Regards, IFB Appliances
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