[Resolved] IFB Industries — washing machine - with in warranty - motherboard gone in 5 months (company not giving another machine nor is giving extended warranty | |||||
Complaint no - [protected]; with in warranty, purchased 6 months back; the mother board faulty, requested for change of machine; I was told that it could have been done only after 4 months, it means that this machine works only for 4 months? I have asked for extended warranty, company not replied at all, their manger neekant was very rude (Not sure if they are aware how to speak with customers, company is not customer friendly at all). Company not responding, giving me numbers of people instead of contacting me. The numbers which they give (This time again of lady called preeti) does not take our calls. What are we supposed to do? Was this information helpful? | |||||
Nov 25, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 20, 2017 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 23, 2017 IFB Industries Customer Care's response Dear sir/Madam, As discussed with you by our branch, we will be closing your issue. Kindly let us know in case you need any assistance.. Regards, IFB Appliances | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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