[Resolved] IFB Industries — washing machine wm senator smart touch sx | |||
Please refer to our washing machine Sir we have made more than 42 complaints and we are still complaining: Manmohan singh Mobile no. While booking: [protected] C 82, west azad nagar, street no. 1, delhi - 110051 Purchased via paytm order no.: [protected] Dt: 14 sept, 2016, from M/s kbm electronics in cs-1/32, lalita park, main vikas marg, laxmi.. Current mobile: [protected] Sir since last 18 months, we have made more than 42 complaints, and still following customer care: 1. For the first time when machine was damaged, the storage tray was broken, and stand was missing; 2. After some days, when again machin was not respoding and buttons were not responding problems: Some times, valve problems, door lock problem, board problem 2 times, water signal problems? 3. Machine went to change board once in okhla work shop, recieved after some many days 4. Machine still had prblems, than the mechanic told us that is problem is our electricity, we need to have install earthing wire, that problem will be solved. B) we did same and after few days again, same problem exisist. 5. Than again a mechanic came to repair, he told fault is in water pressure, need to change the tab and make direct fitting from water tank. 6. We did the same, now the problem still exist. 7. Now from last 3 months, we are complaining and have no responce, and machine is not working. Sir you are request to replace our machine, at your earliest, and save us from further harrasment. Manmohan singh [protected] Was this information helpful? | |||
Apr 20, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Mar 15, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Mar 20, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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