[Resolved]  IFB Industries — washing machine worst service

Address:600019

How many times we made complaint. The 1st complaint is on 18th so totally 14days over. R u going to make a proper service or not. Without our knowledge they are closing the complaint. Then you close it fully. Then [protected] from tis no a man attended the service told that the board is fault wil get u witin 2days. Then he again came with the not working board and told that the board is new. Then after 2days he told the drum is not working. Thiyagu from the customer service made a call and told that hussain [protected] will make a call and guide us. He never called. After 2 days we made a call they told that the service will done shortly. I don't know wat s the real meaning for shortly. Shame on u guys. The complaint is like an essay. We made annual maintenance charge. If tis is going to happen then v have to file a complaint in the consumer court. I know tis msg also will not work. Any how i registered a complaint. Do it as early as possible
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Jan 6, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Dec 05, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

We tried to call you on [protected] number but we are unable to contact you. Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

I had complain about washing machine vibration with ticket no [protected] on 21/10/2017. Technician came after 10 days & replaced absorber . but problem not solved. I tried to contact ifb customer care number. But no one had solved problem.
IFB Industries Customer Care's response, Dec 5, 2017
Verified Support
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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