[Resolved]  IFB Industries — worst customer service for the washing machine

Address:517235

Dear,
I used to stay in Andhra Pradesh near Chittor We are fed up with the customer service of the IFB.when ever we are calling to the customer care every time they are saying that server is down and they are giving some numbers of the mechanics and when ever we are calling to the mechanics they are saying some other names and numbers to call.they are not responding properly and within this time our warranty got over and recently one mechanic came and said that some assembly part is gone and have to be replaced.hope you guys respond for me and solve my complaint .
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Mar 31, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Feb 28, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We tried to call you on [protected] number but we are unable to contact you. Kindly let us know when you would like technician to visit so that we can arrange the same.

Regards,
IFB APPLIANCES
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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