[Resolved] IFB Industries — worst customer support | |
We purchased an ifb 30frc2 microwave oven on[protected]. Raised request for demo and installation. We get calls from below numbers, they say we are from ifb calling you for demo and the next question they ask is shall we bring oven cover and stand. As soon as i reply no, we dont need these covers and stands and just looking for demo, they say ok we will come in 30 mins and thats it. No clue whats wrong, i kept calling every schedule they gave me but every time they just say we will reach in 30 mins/ 1hr but no one turns up. Can some one please help us. From 3 days we are waiting at home halting other work. [protected] [protected] [protected] - service incharge raju Was this information helpful? | |
Dec 5, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 26, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Oct 26, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We tried to call you on [protected] but unable to reach. Please provie your alternate number so that we can contact you. Regards, IFB Appliances | |
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Worst customer service. I was 1150 RS for a part of microwave convection. I received a message from IFB that you have not been charged anything for the spare part. I complaint against that and i explained the customer care everything. I asked to register the complaint but since it is not a technical issue now, I do not want the engineer to handle this complaint. Even after specifying that they did the same and the same engineer called me who wrongly charged me. This is worst customer service. My complaint is still not resolved and no one cares to even follow up with the customer.
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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