[Resolved]  IFB Industries — worst ever and false promises on service

Address:

560090

Hello my name is vinod and have a registered compliant # [protected] with your service center on the 18th july 2017. Today im writing this in very deep regrets and anger that being almost 10 days i have never received a call or been attended to help resolve my issue.
The bearing of my elite vx 7 kg washing machine is worn out and needs replacement.
The customer support gave me the nos of the service center name prabu @[protected], [protected], i called him on the 24th he said i will attended the next day but still nobody came or called me and guess what!!! He dosent pick the call now.

This is really a very bad after service brand and i really repent for have taken this brand.
A giant manufacturer world wide is having troubles to just replace a small bearing problem haizzzzttttt to ur company.

Manjunath - a service manager number i got there after [protected], is another back bone to the companies bad service reputation. A manager who speaks with no courtesy, has no communication skills whatso ever and language nothing other than kannada (Good god im a localite to manage the language issue) and the best part is... Guess what!!! Lol still of no use and the yet.