[Resolved]  IFB Industries — worst service-please do not buy ifb products

Address:	676506
Website:	www.ifbappliances.com/products/laundry/washing-machine/front-loader

This has reference to the ifb top loading washing machine that my father
Bought from qrs retail ltd, down hill, malappuram on 05/09/2016. Some
Months ago, we had a problem with the door of the machine and
Registered a complaint. The technician came, fixed it somehow and said
That he would be coming again with the spare part and fix the problem
Finally. For some months, he did not turn up and so my father registered
Another complaint with the shop. The technician turned up after three
Or four days. He said that there is a problem with the clutch of the
Machine and the machine has to be taken to the service center some
20-25 kms away. After the spare part reached the service center 4-5
Days later my father took it there on the 8th may 2018. Till this day
They have not repaired it. Ifb customer care mail ids and toll-free numbers are useless. No reply to mails and the customer care does the usual pleasing statements with no actions. The people at the customer care are only taught to speak nice. And now, the service center has stopped attending our calls which is the worst part. I now wonder whether i will get it in the
Condition it was when i took it to the service center or in a worse
Condition. Keeping this in mind, we strongly demand for a full refund of the product. For such service offered, we do not wish to stay with ifb products anymore!!!