IFB Industries — Worst Service - Very high cost

I called Chennai ifb customer care on 11-Sep-2021. Engineer came and changed the drain motor.. They charged around Rupee 3200/- for the spare part which is too high. Why a simple spare part is charged this much... Ifb and service agencies are money minded with zero customer satisfaction. I WILL NEVER BUY ANY IFB PRODUCTS ANYMORE. Also the agency person never told about the additional labour cost to fix it. Finally they charged 3800...
Complaint no: [protected]
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IFB Industries customer support has been notified about the posted complaint.
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Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/ [protected].

Regards
IFB APPLIANCES

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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