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[Resolved]  IFB — microwave convection 25bc4

I have been calling the customer support daily for the past 5 days as my product is malfunctioning and they say that they will send a technician within the next 24 hours but its been five days nobody has visited me, such a pathetic service from such a pathetic company no value of customer everyday the customer support convinces me that a technician will be visiting you but nobody comes, utterly disappointed with the service of ifb, my registered mobile number will be [protected]
Complaint marked as Resolved 2019-08-21 11:39:37
solved

Complaint Status


[Aug 20, 2019] IFB Industries customer support has been notified about the posted complaint.
Verified Support
IFB Industries Customer Care's response Aug 20, 2019
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response Aug 21, 2019
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us back if you require any further assistance. Kindly share your valuable feedback.

Regards,
IFB APPLIANCES
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    Customer satisfaction rating
    69%
    Complaints
    5535
    Pending
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    Resolved
    3781
    phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107