[Resolved] IFB — new machine, bad machine and false promises | |||||
Bought a brand new senator all-touch washing machine 7 months ago and it has given me nothing but trouble ever since i purchased it. Bad door lock issues, and now the machine errors out 4-5 times before it actually accepts the desired washing program. I have gone to the store several times to lodge a formal complaint and the guys promise to send a senior technician to get the issue resolved, but still no one has shown up to fix the problem. So far i have called a technician once or twice every month since i purchased my washing machine because there is consistently something wrong with it every month. The quality of washing machines made by ifb is appalling at best. Please seriously reconsider not buying an ifb washing machine, ever. Instead buy bosch, atleast they will guarantee a quality product with quality support service. Was this information helpful? | |||||
May 15, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 12, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologise for the inconvinience caused to you. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Apr 14, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Our technician has ractified your problem. Please observe your machine. Do write us back on [protected]@ifbglobal.com Regards IFB Appliances | |||||
 2 Comments | |||||
Comments
The salesman has told that the installation and pipe of the Ac is free of cost but after the purchase they are saying that only 10feet of pipe is free
IFB Industries Customer Care's response, Apr 18, 2018
Verified Support
Dear Sir/Madam,
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.
Regards,
IFB APPLIANCES
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Apologies for the inconvience cost to you, kindly share your registered contact no.or complaint no.so that we can connect with you.
Regards,
IFB APPLIANCES.