[Resolved]  IFB — new washing machine not properly functioning

Address:Junagadh, Gujarat

I have recently purchased a washing machine of IFB nearby two months ago from Sanket India Junagadh. there is two years of warranty.
Now, just within two months it is not functioning well.
I have complained by numerous phone calls in the company, still they are not taking any actions and not giving response in time.
Same problem occurred second time during the week.

I wish to change the machine, kindly do some for me..
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Sep 14, 2018
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Verified Support
Aug 14, 2018
IFB Industries Customer Care's response
Dear Sir/Madam,

Our technician has ractified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Comments

Good evening
this M balamuni,
from 4days on words my Washing michene is not working, problem is do not spin and not functioning motor.
IFB Industries Customer Care's response, Sep 15, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES
When we start air dry option first it is showing estimated time and it immediately jump to wash mode automatically. We didn't even get single servicing for our product. Servicing people closed them without informing us.
IFB Industries Customer Care's response, Sep 15, 2018
Verified Support
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.

Regards,
IFB APPLIANCES

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