[Resolved] IFB — not attending complaint in amc

[Resolved] IFB — not attending complaint in amc

S sat_536 from Rangapara, Assam

I satish kumar, hv a w/m ifb senorita dlx 5.5 kg. I had bought amc for the same machine. On 04 aug 18, i hv reported a complain for some critical defects o[censored]rgent nature. The complaint no issued to me was [protected]. But in spite of calling several times, no one has come to attend the complain. It is requested to intervene n resolve it as soon as possible. Delay of action may lead to face legal consequences. Regards Reg mob: 97××××××13 Area pin code: 788109 Was this information helpful? No (0) Yes (0)
Oct 4, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Sep 03, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Nov 12, 2018 Updated by sat_536 Reference is made to the Tk No: [protected] lodged on 13.9.18. IFB rep inspected the W/M and found some defect in sensor part which needs to be replaced urgently to make the W/M serviceable. Later, he went off stating that he will replace the part as soon as possible. Till date, there is no response from the very person in regard to resolve this defect. Kindly, intervene and resolve.. Regards
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